The guidelines of what we do
In a way, our company philosophy goes back to a family tree that contains the values of order, cleanliness, a sense of duty and fairness in its roots. Under constant cultivation of these criteria, quality and reliability finally grow out, which in turn culminate in the all-important customer satisfaction.
To satisfy and protect your end user, the customer and us, …
In accordance with the applicable law, IDEAL Pack is subject to the requirement that sufficiently qualified personnel must be employed. In contrast to the wholesaler or even the manufacturer, there is no provision for a Qualified Person according to §52a AMG.
Our quality policy
IDEAL Pack GmbH has been developing for almost 30 years now, beginning in Talheim and now in Heilbronn. During this time, it has been able to build up a large customer base, most of whom remain loyal to us. The basis for this customer loyalty is certainly the high quality that IDEAL Pack or the IDEAL GROUP offers its customers. It is not a question of generating the highest possible output, but of guaranteeing the requirements of the customers. IDEAL GROUP meets the needs, demands and requirements of its customers based on high quality.
Adherence to these principles – and thus the assurance and continuous improvement of quality, is a task for all employees in our company. In this regard, we are creating an organisation based on the commitment of all our employees, which places quality at the center. This should lead to an increased quality awareness and motivation among all employees. This should lead to a reduction in the number of errors (error and inspection costs) as well as the waste of materials and resources.
Therefore, all employees have the right and the duty to point out barriers to flawless quality. All managers are obliged to ensure compliance with the quality assurance measures as well as to constantly monitor their effectiveness and adapt them to new circumstances.
Our quality assurance programm is designed to help us continue to succeed. We act according to the maxim: What benefits the customer and what adds value? Almost every activity in the company has a direct or indirect impact on customers. All employees have to keep this in mind all the time, which means continuous improvement, error prevention instead of error elimination and systematically professional action.