{"id":4228,"date":"2024-05-08T09:10:00","date_gmt":"2024-05-08T07:10:00","guid":{"rendered":"https:\/\/is-services.de\/leistung\/kundenservice-hotline\/"},"modified":"2026-04-07T08:34:02","modified_gmt":"2026-04-07T06:34:02","slug":"customer-service-hotline","status":"publish","type":"portfolio","link":"https:\/\/www.ideal-group.de\/en\/services\/customer-service-hotline\/","title":{"rendered":"Customer service \/ Hotline"},"content":{"rendered":"\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ch5hyx-6f69cad013f19edd5f7e791becb2d9aa\">\n.avia-section.av-ch5hyx-6f69cad013f19edd5f7e791becb2d9aa .av-parallax .av-parallax-inner{\nbackground-color:#f4f5f5;\nbackground-image:url(https:\/\/www.ideal-group.de\/wp-content\/uploads\/2023\/02\/3X1A6317.jpg);\nbackground-repeat:no-repeat;\nbackground-position:50% 50%;\nbackground-attachment:scroll;\n}\n.avia-section.av-ch5hyx-6f69cad013f19edd5f7e791becb2d9aa .av-section-color-overlay{\nopacity:0.6;\nbackground-color:#ffffff;\n}\n<\/style>\n<div id='av_section_1'  class='avia-section av-ch5hyx-6f69cad013f19edd5f7e791becb2d9aa main_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_section  avia-builder-el-first  __section--container--large av-parallax-section avia-bg-style-parallax av-section-color-overlay-active container_wrap fullsize'  data-section-bg-repeat='no-repeat'><div class='av-parallax' data-avia-parallax-ratio='0.3' ><div class='av-parallax-inner main_color avia-full-stretch'><\/div><\/div><div class=\"av-section-color-overlay-wrap\"><div class=\"av-section-color-overlay\"><\/div><div class='container av-section-cont-open' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-cd9zld-8e39e5c2789e8ffa7d6cbfe9fa17a261 sc-av_one_half av-equal-height-column-flextable'><div  class='flex_column av-cd9zld-8e39e5c2789e8ffa7d6cbfe9fa17a261 av_one_half  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-middle  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lakqxzir-f46b8fa64c3ea6d8425977e8641e2d19\">\n#top .av-special-heading.av-lakqxzir-f46b8fa64c3ea6d8425977e8641e2d19{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lakqxzir-f46b8fa64c3ea6d8425977e8641e2d19 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lakqxzir-f46b8fa64c3ea6d8425977e8641e2d19 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lakqxzir-f46b8fa64c3ea6d8425977e8641e2d19 av-special-heading-h1 blockquote modern-quote  avia-builder-el-2  avia-builder-el-no-sibling '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >IDEAL Customer Service Customer Service Call Center<\/h1><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-c59ce1-44fcac0ab82fb67b4166d334fbcc3eb8 av_one_half  avia-builder-el-3  el_after_av_one_half  el_before_av_one_full  flex_column_table_cell av-equal-height-column av-align-middle  '     ><section  class='av_textblock_section av-lakqz47v-366b0b736d6ffbdec32dcc7132db69cb '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Whether <strong>first<\/strong> or <strong>second level support<\/strong> &#8211; we are the point of contact for your customers. <\/span><span style=\"font-weight: 400;\"><strong>Account settlement<\/strong>, <strong>reminder<\/strong> or a general <strong>account clarification<\/strong>? &#8211; We clarify it with your customers. Leave the work to our <strong>professional staff<\/strong>. <strong>Telephone<\/strong>, <strong>e-mail<\/strong>, <strong>messenger<\/strong> or <strong>letter<\/strong>? We can reach your customers via all common <strong>communication channels<\/strong>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Fast<\/strong> and <strong>friendly<\/strong> processing is <strong>standard<\/strong> for us.<\/span><\/p>\n<\/div><\/section><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-bzar2x-2bc5d0659ff2aa2a6b008147e898aae6 av_one_full  avia-builder-el-5  el_after_av_one_half  el_before_av_hr  first flex_column_div  column-top-margin'     ><div  class='avia-buttonrow-wrap av-16jty9-d3b2f889c3079a483656ebc1431c5e58 avia-buttonrow-left  avia-builder-el-6  avia-builder-el-no-sibling '>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bqi3e1-619835fed82eabc62cd95939f42ebab5\">\n#top #wrap_all .avia-button.av-bqi3e1-619835fed82eabc62cd95939f42ebab5{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='#leistungen'  class='avia-button av-bqi3e1-619835fed82eabc62cd95939f42ebab5 avia-icon_select-no avia-size-small avia-color-theme-color'   aria-label=\"Our services\"><span class='avia_iconbox_title' >Our services<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bfsfwh-f2d7aa52870562a9aedd444529dead43\">\n#top #wrap_all .avia-button.av-bfsfwh-f2d7aa52870562a9aedd444529dead43{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='#ansprechpartner'  class='avia-button av-bfsfwh-f2d7aa52870562a9aedd444529dead43 avia-icon_select-no avia-size-small avia-color-theme-color'   aria-label=\"contact person\"><span class='avia_iconbox_title' >contact person<\/span><\/a>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bbagvt-06039cd25d3b1f5ce20a290fee5e7094\">\n#top #wrap_all .avia-button.av-bbagvt-06039cd25d3b1f5ce20a290fee5e7094{\nmargin-bottom:5px;\nmargin-right:5px;\n}\n<\/style>\n<a href='#kontakt'  class='avia-button av-bbagvt-06039cd25d3b1f5ce20a290fee5e7094 avia-icon_select-no avia-size-small avia-color-theme-color'   aria-label=\"Contact us\"><span class='avia_iconbox_title' >Contact us<\/span><\/a>\n<\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-b6hkch-4d49176217c3c11d0e7ffc690f9dd4d6\">\n#top .hr.hr-invisible.av-b6hkch-4d49176217c3c11d0e7ffc690f9dd4d6{\nheight:200px;\n}\n<\/style>\n<div  class='hr av-b6hkch-4d49176217c3c11d0e7ffc690f9dd4d6 hr-invisible  avia-builder-el-7  el_after_av_one_full  el_before_av_one_half '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<div  class='flex_column av-azoh1l-295ba7bcdf890a1a1caef98c46e611cb av_one_half  avia-builder-el-8  el_after_av_hr  el_before_av_one_half  first flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av4gq1-f8fad9a7cce7b09b18d04a7ddb5dc7df\">\n.av_font_icon.av-av4gq1-f8fad9a7cce7b09b18d04a7ddb5dc7df .av-icon-char{\nfont-size:40px;\nline-height:40px;\n}\n<\/style>\n<span  class='av_font_icon av-av4gq1-f8fad9a7cce7b09b18d04a7ddb5dc7df avia_animate_when_visible av-icon-style- avia-icon-pos-left avia-iconfont avia-font-idealgroup-fontello av-no-color avia-icon-animate'><a href='#intro'   class='av-icon-char' data-av_icon='\ue801' data-av_iconfont='idealgroup-fontello' aria-hidden=\"false\" ><\/a><\/span><\/div><div  class='flex_column av-an9dd5-979390a95d521e1c72ed45bd619911b9 av_one_half  avia-builder-el-10  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><div  class='avia-button-wrap av-aky0ld-3db1e95f9b2b26dd93651659391f3442-wrap avia-button-right  avia-builder-el-11  avia-builder-el-no-sibling '><a href='https:\/\/www.ideal-group.de\/en\/anfrage\/'  class='avia-button av-aky0ld-3db1e95f9b2b26dd93651659391f3442 av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color'   aria-label=\"Contact us\"><span class='avia_iconbox_title' >Contact us<\/span><\/a><\/div><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div><div id='intro'  class='avia-section av-acbw8p-84636da53db7ac2b0dbe3cf093d27df8 main_color avia-section-huge avia-no-border-styling  avia-builder-el-12  el_after_av_section  el_before_av_section  __section--container--small avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-a4g3f5-4c3705776ab2b826df9a4b7d3510f701 av_one_full  avia-builder-el-13  avia-builder-el-no-sibling  first flex_column_div  '     ><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='intro'  class='avia-section av-8ugdpl-8a9ebcf8b41b6975aa11a675e3a1b4d9 main_color avia-section-large avia-no-border-styling  avia-builder-el-15  el_after_av_section  el_before_av_section  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-8pq0zt-1de971d022d2304f0ef50b6bfc370eef av_one_half  avia-builder-el-16  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><\/div><div  class='flex_column av-8i6le1-f699ca75d8e0e06573d9fc8df567fbfe av_one_half  avia-builder-el-18  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lakr1alh-4cb1bcbb8f79d581a9f989a8a043492e\">\n#top .av-special-heading.av-lakr1alh-4cb1bcbb8f79d581a9f989a8a043492e{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lakr1alh-4cb1bcbb8f79d581a9f989a8a043492e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lakr1alh-4cb1bcbb8f79d581a9f989a8a043492e .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lakr1alh-4cb1bcbb8f79d581a9f989a8a043492e av-special-heading-h2  avia-builder-el-19  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >We are always friendly and professional to your customers &#8211; even with orders, problems and complaints. By e-mail, on the phone. <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_4'  class='avia-section av-8cv6yh-18827fe31c384eb58e4fa95a62411563 main_color avia-section-no-padding avia-no-border-styling  avia-builder-el-20  el_after_av_section  el_before_av_section  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='leistungen'  class='avia-section av-820l89-ea9104f92304fe2941493839715c0821 main_color avia-section-huge avia-no-border-styling  avia-builder-el-22  el_after_av_section  el_before_av_section  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-282uix-10e1927b368843b0760eee3d1e7348f3 av_one_half  avia-builder-el-23  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-25cg35-7d607152f7818210faf44aca507a8c65\">\n#top .av-special-heading.av-25cg35-7d607152f7818210faf44aca507a8c65{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-25cg35-7d607152f7818210faf44aca507a8c65 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-25cg35-7d607152f7818210faf44aca507a8c65 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-25cg35-7d607152f7818210faf44aca507a8c65 av-special-heading-h2  avia-builder-el-24  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Telephone customer servicenext level, for satisfied customers<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-1w3gfl-52038544de9a3bd5ea2f8b43409984ad '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Here, <strong>communication experts<\/strong> work in your good name &#8211; we take care of your customers&#8217; concerns <strong>professionally<\/strong>, <strong>sympathetically<\/strong>, always and <strong>competently<\/strong>.<\/p>\n<p>Conscientious <strong>database management<\/strong> is essential for <strong>optimizing<\/strong> your <strong>customer databases<\/strong> and for <strong>marketing campaigns<\/strong>. This is not only a <strong>good investment<\/strong> in the short term, but above all in the long term. Because only truly <strong>valid data<\/strong> forms the basis for a <strong>lasting<\/strong> and <strong>profitable customer relationship<\/strong>.<\/p>\n<\/div><\/section><\/p><\/div><div  class='flex_column av-7p2spl-6659feeaa8114528b9bb574d3fe73eb9 av_one_half  avia-builder-el-26  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><div  class='avia-icon-list-container av-lakr5jhd-4e0c8dbd735b1fd28740dfce491c20cd  avia-builder-el-27  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-left av-iconlist-big av-lakr5jhd-4e0c8dbd735b1fd28740dfce491c20cd avia-iconlist-animate'>\n<li><div class='iconlist_icon av-lakr3xnv-a9242cd3cde42d0172e35143461c3cf8 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Telephone and written customer service\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Telephone and written customer service<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-21-e2c112f505fd6b637d5a5e169179d317 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Hotline \/ Helpdesk\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Hotline \/ Helpdesk<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-20-9f67f832e919c4733931f0e9e4924ca9 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Back office services\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Back office services<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-18-ec8fa3355bfb1a54da8954efcc248162 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Complaint management\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Complaint management<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-17-b818afbfe03937daf36b435fa0d1b1a3 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Professional ticket system\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Professional ticket system<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-16-bc7c890c4fab6de0178f65afe2d23c7b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: National and international processing\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >National and international processing<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lakr3xnv-15-eb6115537be960c5d09367b42831f84b avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Online connection via VPN\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Online connection via VPN<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='leistungen'  class='avia-section av-2nwa1-78cca91ae91c3698a4f23ec098106680 main_color avia-section-huge avia-no-border-styling  avia-builder-el-28  el_after_av_section  el_before_av_section  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-h53e9-01bd479d77b475180ba54438b0d26fcf av_one_half  avia-builder-el-29  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><div  class='avia-icon-list-container av-lbgbj6dy-230697cdb9c243deb73883e56f0756e5  avia-builder-el-30  avia-builder-el-no-sibling '><ul class='avia-icon-list avia_animate_when_almost_visible avia-icon-list-right av-iconlist-big av-lbgbj6dy-230697cdb9c243deb73883e56f0756e5 avia-iconlist-animate'>\n<li><div class='iconlist_icon av-lbgbi4o0-41cb7abade284df949fa80134cb94940 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: First-level support\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >First-level support<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-b8gax-dcf92c17bd5e2bf2cf776384b43dd8c6 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Second-level support\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Second-level support<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lbgbihmo-f88bbc90062ab548d8b01ca3a28d494a avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Ticket processing\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Ticket processing<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<li><div class='iconlist_icon av-lbgbihmo-14-3551a421e714956e243594056da43284 avia-font-entypo-fontello avia-iconfont avia-font-entypo-fontello'><span class='av-icon-char' data-av_icon='\ue812' data-av_iconfont='entypo-fontello' aria-hidden=\"true\"><\/span><\/div><article class=\"article-icon-entry av-iconlist-empty\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconlist_content_wrap\"><header class=\"entry-content-header\" aria-label=\"Icon: Active problem solving with your customers so that customer and account are balanced\"><h4 class='av_iconlist_title iconlist_title  '  itemprop=\"headline\" >Active problem solving with your customers so that customer and account are balanced<\/h4><\/header><div class='iconlist_content '  itemprop=\"text\" ><\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><div class=\"iconlist-timeline\"><\/div><\/li>\n<\/ul><\/div><\/div><div  class='flex_column av-ltxbt-3e0f879f092e9e639a94ef5771438ad1 av_one_half  avia-builder-el-31  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-lbgbh32e-e9bd5e9f7df8eee2b325d5571ccee33d\">\n#top .av-special-heading.av-lbgbh32e-e9bd5e9f7df8eee2b325d5571ccee33d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-lbgbh32e-e9bd5e9f7df8eee2b325d5571ccee33d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-lbgbh32e-e9bd5e9f7df8eee2b325d5571ccee33d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-lbgbh32e-e9bd5e9f7df8eee2b325d5571ccee33d av-special-heading-h2  avia-builder-el-32  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Customer service for financial services, invoices, reminders <span class='special_amp'>&amp;<\/span> late payments<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-lbgbho90-ee57dde840242e6ef06aaf523daa1cd9 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><span style=\"font-weight: 400;\">Whether <strong>first<\/strong> or <strong>second level support<\/strong> &#8211; we are the point of contact for your customers. <strong>Account reconciliation<\/strong>, <strong>reminder<\/strong> or general <strong>account clarification<\/strong>? &#8211; We clarify it with your customers. Do you leave the work to our <strong>professional staff<\/strong> via <strong>telephone<\/strong>,<strong>e-mail<\/strong>, <strong>messenger<\/strong> and <strong>letter<\/strong>? A <strong>s<\/strong> <\/span><span style=\"font-weight: 400;\"><strong>Fast<\/strong> and <strong>friendly<\/strong> processing is <strong>standard<\/strong> for us. <\/span><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_7'  class='avia-section av-7jjtwh-1bc68c38238da0016d9f3d14a25e85c5 main_color avia-section-default avia-no-border-styling  avia-builder-el-34  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-7fh84h-7dd2139c57530a18ae394094a584b17b\">\n#top .hr.hr-invisible.av-7fh84h-7dd2139c57530a18ae394094a584b17b{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-7fh84h-7dd2139c57530a18ae394094a584b17b hr-invisible  avia-builder-el-35  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='branchen-liste'  class='avia-section av-av_section-1ffb684cc10bcd47bd77627214443ff3 main_color avia-section-huge avia-no-border-styling  avia-builder-el-36  el_after_av_section  el_before_av_custom_layout  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-av_one_half-b5a3ca06caf72c8b02e2217a3b1c78ea sc-av_one_half av-equal-height-column-flextable'><div  class='flex_column av-av_one_half-b5a3ca06caf72c8b02e2217a3b1c78ea av_one_half  avia-builder-el-37  el_before_av_one_half  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-bottom  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-7486ccb0203e8f59ea43e7825049d8ad\">\n#top .av-special-heading.av-av_heading-7486ccb0203e8f59ea43e7825049d8ad{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-7486ccb0203e8f59ea43e7825049d8ad .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-7486ccb0203e8f59ea43e7825049d8ad .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-7486ccb0203e8f59ea43e7825049d8ad av-special-heading-h2  avia-builder-el-38  avia-builder-el-no-sibling '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >E-commerce taken to the next level: our industry solutions<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-av_one_half-f1c518e9ff58e869f80c8f093487abc9 av_one_half  avia-builder-el-39  el_after_av_one_half  el_before_av_one_half  flex_column_table_cell av-equal-height-column av-align-bottom  '     ><div  class='avia-button-wrap av-av_button-df65b664e85f5b7aad97e617114e7356-wrap avia-button-right  avia-builder-el-40  avia-builder-el-no-sibling '><a href='https:\/\/www.ideal-group.de\/en\/industries\/'  class='avia-button av-av_button-df65b664e85f5b7aad97e617114e7356 av-link-btn avia-icon_select-no avia-size-small avia-position-right avia-color-theme-color-subtle'   aria-label=\"Our industries\"><span class='avia_iconbox_title' >Our industries<\/span><\/a><\/div><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-av_one_half-f9c63ee2176b606700c0794f1f72220d av_one_half  avia-builder-el-41  el_after_av_one_half  el_before_av_one_half  first flex_column_div av-animated-generic fade-in-up  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_image-ebf7696b7bff5d574e7e75248c76c910\">\n.avia-image-container.av-av_image-ebf7696b7bff5d574e7e75248c76c910 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-av_image-ebf7696b7bff5d574e7e75248c76c910 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-av_image-ebf7696b7bff5d574e7e75248c76c910 av-styling- avia-align-center  avia-builder-el-42  avia-builder-el-no-sibling  __img-bg __bg-l'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-3731 avia-img-lazy-loading-not-3731 avia_image ' src=\"https:\/\/www.ideal-group.de\/wp-content\/uploads\/2022\/12\/MG_4419-1030x687.jpg\" alt='Kommissioniererin pickt mit Pick-By-Voice-System Ware f\u00fcr Bestellung im Versandhandel' title='_MG_4419'  height=\"687\" width=\"1030\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.ideal-group.de\/wp-content\/uploads\/2022\/12\/MG_4419-1030x687.jpg 1030w, https:\/\/www.ideal-group.de\/wp-content\/uploads\/2022\/12\/MG_4419-300x200.jpg 300w, https:\/\/www.ideal-group.de\/wp-content\/uploads\/2022\/12\/MG_4419.jpg 1500w\" sizes=\"(max-width: 1030px) 100vw, 1030px\" \/><\/div><\/div><\/div><\/div><div  class='flex_column av-av_one_half-f1c518e9ff58e869f80c8f093487abc9 av_one_half  avia-builder-el-43  el_after_av_one_half  avia-builder-el-last  flex_column_div  column-top-margin'     ><p><div  class='avia-button-wrap avia-button-center  avia-builder-el-44  el_before_av_button_big  avia-builder-el-first '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-5a9b84257598c945ef330bc1d0f1f11a\">\n#top #wrap_all .avia-button.av-av_button_big-5a9b84257598c945ef330bc1d0f1f11a:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-5a9b84257598c945ef330bc1d0f1f11a:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-1' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-5a9b84257598c945ef330bc1d0f1f11a avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Food &amp; Beverages\"><span class='avia_iconbox_title' >Food &amp; Beverages<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-45  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-6b4066043a74ebd20ee6ec2076d5d0ec\">\n#top #wrap_all .avia-button.av-av_button_big-6b4066043a74ebd20ee6ec2076d5d0ec:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-6b4066043a74ebd20ee6ec2076d5d0ec:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-2' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-6b4066043a74ebd20ee6ec2076d5d0ec avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Automotive\"><span class='avia_iconbox_title' >Automotive<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-46  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-d96f961fa71c0dd6ba983e7bc19a75b5\">\n#top #wrap_all .avia-button.av-av_button_big-d96f961fa71c0dd6ba983e7bc19a75b5:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-d96f961fa71c0dd6ba983e7bc19a75b5:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-3' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-d96f961fa71c0dd6ba983e7bc19a75b5 avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Mechanical and plant engineering\"><span class='avia_iconbox_title' >Mechanical and plant engineering<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-47  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-2604dc07f4232b6bf854974a24d5744f\">\n#top #wrap_all .avia-button.av-av_button_big-2604dc07f4232b6bf854974a24d5744f:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-2604dc07f4232b6bf854974a24d5744f:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-4' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-2604dc07f4232b6bf854974a24d5744f avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"e-commerce\"><span class='avia_iconbox_title' >e-commerce<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-48  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-e1dc973d2653a9e358e39cd505763a9d\">\n#top #wrap_all .avia-button.av-av_button_big-e1dc973d2653a9e358e39cd505763a9d:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-e1dc973d2653a9e358e39cd505763a9d:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-5' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-e1dc973d2653a9e358e39cd505763a9d avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"financial institutions\"><span class='avia_iconbox_title' >financial institutions<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-49  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-82edb25d2da029bea886d07a835d7ade\">\n#top #wrap_all .avia-button.av-av_button_big-82edb25d2da029bea886d07a835d7ade:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-82edb25d2da029bea886d07a835d7ade:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-6' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-82edb25d2da029bea886d07a835d7ade avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Pharmaceuticals &amp; Cosmetics\"><span class='avia_iconbox_title' >Pharmaceuticals &amp; Cosmetics<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-50  el_after_av_button_big  el_before_av_button_big '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-87907040697bfda06844dc9019128054\">\n#top #wrap_all .avia-button.av-av_button_big-87907040697bfda06844dc9019128054:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-87907040697bfda06844dc9019128054:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-7' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-87907040697bfda06844dc9019128054 avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Retail\"><span class='avia_iconbox_title' >Retail<\/span><\/a><\/div><br \/>\n<div  class='avia-button-wrap avia-button-center  avia-builder-el-51  el_after_av_button_big  avia-builder-el-last '>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_button_big-806bbc10458159088ae1ae3f49b75ef6\">\n#top #wrap_all .avia-button.av-av_button_big-806bbc10458159088ae1ae3f49b75ef6:hover{\ncolor:black;\ntransition:all 0.4s ease-in-out;\n}\n#top #wrap_all .avia-button.av-av_button_big-806bbc10458159088ae1ae3f49b75ef6:hover .avia-svg-icon svg:first-child{\nfill:black;\nstroke:black;\n}\n<\/style>\n<a href='https:\/\/www.ideal-group.de\/en\/branchen\/#tab-id-8' class='avia-color-theme-color-subtle avia-font-color-theme-color-subtle avia-button avia-button-fullwidth av-av_button_big-806bbc10458159088ae1ae3f49b75ef6 avia-icon_select-no avia-color-theme-color-subtle'   aria-label=\"Other industries\"><span class='avia_iconbox_title' >Other industries<\/span><\/a><\/div><\/p><\/div>\n\n[av_tab_section tab_pos='av-tab-above-content' tab_arrows='' initial='1' content_height='' tab_padding='default' padding='default' bg_color='' color='' active_color='#e4003f' color_hover='' active_color_hover='' transition='av-tab-slide-transition' id='' custom_class='' template_class='' aria_label='' 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In IDEAL GROUP, we have found a team that not only shares our standards of quality, speed, and service, but also truly lives them every day. The collaboration is straightforward, communication channels are short, and we know that our products are in good hands.<\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' textblock_styling_gap='' textblock_styling_mobile='' size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' padding='' padding_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-padding='' av-mini-padding_sync='true' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' 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av-small-padding_sync='true' av-mini-padding='' av-mini-padding_sync='true' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' container_tag='' fold_timer='' z_index_fold='' id='' custom_class='' template_class='' av_uid='av-mmnk6jnx' sc_version='1.0' admin_preview_bg='']\r\n<blockquote>For us, IDEAL GROUP combines professional logistics with an understanding of brands in the beauty industry.\r\nThanks to their transparent and fast processing in the background, we can focus more on our growth (B2B and B2C), new products, and the expansion of our brands.<\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' 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With their e-commerce expertise and holistic merchant of record approach, IDEAL has perfectly showcased our Knitterbox online. We appreciate the collaborative partnership, strong commitment, and passion with which our product can now also be experienced digitally. Together, we are able to reach our customers in new ways.<\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' textblock_styling_gap='' textblock_styling_mobile='' size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' padding='' padding_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-padding='' av-mini-padding_sync='true' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' 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They take care of everything\u2014from shipping to our customers to returns processing. For us, that means less stress and more time for what we do best\u2014offering great tea. The collaboration is straightforward and reliable\u2014exactly what you want in a partner.<\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' textblock_styling_gap='' textblock_styling_mobile='' size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' background='bg_color' background_color='' background_gradient_direction='vertical' background_gradient_color1='#000000' background_gradient_color2='#ffffff' background_gradient_color3='' padding='' padding_sync='true' av-desktop-padding='' av-desktop-padding_sync='true' av-medium-padding='' av-medium-padding_sync='true' av-small-padding='' av-small-padding_sync='true' av-mini-padding='' av-mini-padding_sync='true' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' 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As our merchant of record, IDEAL GROUP handles all aspects of e-commerce management for us\u2014efficiently, reliably, and with a genuine understanding of our brand. This ensures that our products end up exactly where they belong: in the kitchens of passionate cooks.<\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' textblock_styling_gap='' textblock_styling_mobile='' size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' fold_timer='' z_index_fold='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']\r\n<strong>J\u00f6ran F. 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Together with Hmmh and our team at Serviceplan, we have implemented an initiative that not only sends a strong social message, but also works perfectly in our day-to-day business.\r\n\r\nThe IDEAL GROUP has played an important role in this: from maintaining and optimizing the website to complete order processing, returns management, and customer service to warehousing, accounting, and shipping. This comprehensive support has allowed us to focus fully on the creative and communicative side of the project, knowing that all operational processes are in good hands.<span style=\"font-size: 1.235em;\">\u00a0<\/span>\r\n\r\n<\/div><\/blockquote>\r\n[\/av_textblock]\r\n\r\n[av_textblock fold_type='' fold_height='' fold_more='Weiterlesen' fold_less='Read less' fold_text_style='' fold_btn_align='' textblock_styling_align='' textblock_styling='' textblock_styling_gap='' textblock_styling_mobile='' size='' av-desktop-font-size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' font_color='' color='' fold_overlay_color='' fold_text_color='' fold_btn_color='theme-color' fold_btn_bg_color='' fold_btn_font_color='' size-btn-text='' av-desktop-font-size-btn-text='' av-medium-font-size-btn-text='' av-small-font-size-btn-text='' av-mini-font-size-btn-text='' fold_timer='' z_index_fold='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0' admin_preview_bg='']\r\n<strong><span data-olk-copy-source=\"MessageBody\">Nadia Leytes<\/span> - <span data-olk-copy-source=\"MessageBody\">Client Strategy Director Serviceplan Group Germany<\/span><\/strong>\r\n[\/av_textblock]\r\n\r\n[av_hr class='default' icon_select='yes' icon='ue808' position='center' shadow='no-shadow' height='50' custom_border='av-border-thin' custom_width='50px' custom_margin_top='30px' custom_margin_bottom='30px' custom_border_color='' custom_icon_color='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' id='' custom_class='' template_class='' av_uid='' sc_version='1.0']\r\n\r\n[\/av_one_half][av_one_half min_height='' vertical_alignment='av-align-top' space='' row_boxshadow='' row_boxshadow_width='10' row_boxshadow_color='' custom_margin='' margin='0px' av-desktop-margin='' av-medium-margin='' av-small-margin='' av-mini-margin='' mobile_breaking='' mobile_column_order='' border='' border_style='solid' border_color='' radius='' 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data-created_by=\"avia_inline_auto\" id=\"style-css-av-6x17sx-39a24c2f5e3a59943be156e208b2c3da\">\n#top .av-special-heading.av-6x17sx-39a24c2f5e3a59943be156e208b2c3da{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6x17sx-39a24c2f5e3a59943be156e208b2c3da .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6x17sx-39a24c2f5e3a59943be156e208b2c3da .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6x17sx-39a24c2f5e3a59943be156e208b2c3da av-special-heading-h3  avia-builder-el-55  avia-builder-el-no-sibling '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Joint growth for your company<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div  class='flex_column av-6r70o9-04bddb14f518f1fb2eafcabe2b8e0e18 av_one_half  avia-builder-el-56  el_after_av_one_half  el_before_av_one_half  flex_column_div  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6j0cnd-5de879cd2c486403856f1648e2d38596\">\n#top .av-special-heading.av-6j0cnd-5de879cd2c486403856f1648e2d38596{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-6j0cnd-5de879cd2c486403856f1648e2d38596 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-6j0cnd-5de879cd2c486403856f1648e2d38596 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-6j0cnd-5de879cd2c486403856f1648e2d38596 av-special-heading-h3  avia-builder-el-57  avia-builder-el-no-sibling '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >We are here for you! Contact us directly&#8230; <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-6dlr8x-5661fd90aa5bbccc4b6af28bfb04197e\">\n.flex_column.av-6dlr8x-5661fd90aa5bbccc4b6af28bfb04197e{\nwidth:48.5%;\n}\n<\/style>\n<div  class='flex_column av-6dlr8x-5661fd90aa5bbccc4b6af28bfb04197e av_one_half  avia-builder-el-58  el_after_av_one_half  avia-builder-el-last  __contact--box first flex_column_div  column-top-margin'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-69q3gx-4da2f15800c1beb3b457ccd8d67d2e8f\">\n.avia-image-container.av-69q3gx-4da2f15800c1beb3b457ccd8d67d2e8f img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-69q3gx-4da2f15800c1beb3b457ccd8d67d2e8f .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-69q3gx-4da2f15800c1beb3b457ccd8d67d2e8f av-styling- avia-align-left  avia-builder-el-59  el_before_av_textblock  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-8301 avia-img-lazy-loading-not-8301 avia_image ' src=\"https:\/\/www.ideal-group.de\/wp-content\/uploads\/2025\/02\/Portraits-fuer-Website.png\" alt='Nils Wrede, CTA' title='Portraits for the Website'  height=\"200\" width=\"200\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/www.ideal-group.de\/wp-content\/uploads\/2025\/02\/Portraits-fuer-Website.png 200w, https:\/\/www.ideal-group.de\/wp-content\/uploads\/2025\/02\/Portraits-fuer-Website-80x80.png 80w, https:\/\/www.ideal-group.de\/wp-content\/uploads\/2025\/02\/Portraits-fuer-Website-36x36.png 36w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/div><\/div><\/div><br \/>\n<section  class='av_textblock_section av-63vzfd-6932b9330638c4eabd786ddc8db9e3b3 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Nils Wrede<br \/>\n<\/strong><span data-sheets-value=\"{\">Head of Marketing &amp; Sales<\/span><\/p>\n<p>T <a href=\"tel:+491702410823\">+49 170 2410823<\/a><br \/>\n<a href=\"mailto:vertrieb@ideal-group.de\">E-Mail<\/a><\/p>\n<\/div><\/section><\/p><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_10'  class='avia-section av-2ps9a9-1ade0c73e703c9334a09ab8a59ddeaa6 main_color avia-section-default avia-no-border-styling  avia-builder-el-61  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2ms0oh-4153abb4087cd60b0f5d44ca58581992\">\n#top .hr.hr-invisible.av-2ms0oh-4153abb4087cd60b0f5d44ca58581992{\nheight:50px;\n}\n<\/style>\n<div  class='hr av-2ms0oh-4153abb4087cd60b0f5d44ca58581992 hr-invisible  avia-builder-el-62  avia-builder-el-no-sibling '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2g1a95-717bd90060eb39bc7bc415489912dd34\">\n.avia-section.av-2g1a95-717bd90060eb39bc7bc415489912dd34{\nbackground-color:#004f9e;\nbackground-image:unset;\n}\n<\/style>\n<div id='kontakt'  class='avia-section av-2g1a95-717bd90060eb39bc7bc415489912dd34 alternate_color avia-section-huge avia-no-border-styling  avia-builder-el-63  el_after_av_section  el_before_av_section  __form--section avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div class='flex_column_table av-80ls1-663c54195ce951bdb7c45ac7dadc422d sc-av_one_third av-equal-height-column-flextable'><div  class='flex_column av-80ls1-663c54195ce951bdb7c45ac7dadc422d av_one_third  avia-builder-el-64  el_before_av_two_third  avia-builder-el-first  first flex_column_table_cell av-equal-height-column av-align-top  '     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-2115t5-50cd6e536d5166ca4828b3e1386295c7\">\n#top .av-special-heading.av-2115t5-50cd6e536d5166ca4828b3e1386295c7{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-2115t5-50cd6e536d5166ca4828b3e1386295c7 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-2115t5-50cd6e536d5166ca4828b3e1386295c7 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-2115t5-50cd6e536d5166ca4828b3e1386295c7 av-special-heading-h3  avia-builder-el-65  avia-builder-el-no-sibling '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >Are you interested in customer service <span class='special_amp'>&amp;<\/span> hotline support from the IDEAL GROUP?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/div><div class='av-flex-placeholder'><\/div><div  class='flex_column av-6rm6h-7288698e4eea8a5b74bf60fd993d224e av_two_third  avia-builder-el-66  el_after_av_one_third  el_before_av_one_full  flex_column_table_cell av-equal-height-column av-align-top  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-1s7xa9-24a35b4cb14eb89dee8bf73f31538a2b\">\n#top .av-special-heading.av-1s7xa9-24a35b4cb14eb89dee8bf73f31538a2b{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-1s7xa9-24a35b4cb14eb89dee8bf73f31538a2b .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-1s7xa9-24a35b4cb14eb89dee8bf73f31538a2b .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-1s7xa9-24a35b4cb14eb89dee8bf73f31538a2b av-special-heading-h3  avia-builder-el-67  el_before_av_heading  avia-builder-el-first '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >We look forward to receiving your exciting inquiry. We will get back to you within 48 hours. <\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-5fnbt-24b557ef468725f14716c799a2d8714d\">\n#top .av-special-heading.av-5fnbt-24b557ef468725f14716c799a2d8714d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-5fnbt-24b557ef468725f14716c799a2d8714d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-5fnbt-24b557ef468725f14716c799a2d8714d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-5fnbt-24b557ef468725f14716c799a2d8714d av-special-heading-h3  avia-builder-el-68  el_after_av_heading  avia-builder-el-last '><h3 class='av-special-heading-tag '  itemprop=\"headline\"  >or call us<br \/>\nT +49 7131 39069 222<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><\/p><\/div><\/div><!--close column table wrapper. Autoclose: 1 --><div  class='flex_column av-1fw929-b210f70bd558e706db825bf5b7bad788 av_one_full  avia-builder-el-69  el_after_av_two_third  avia-builder-el-last  __form--container first flex_column_div  column-top-margin'     ><section  class='av_textblock_section av-1927t5-2430e2372e3ab597617ace77ed0fe672 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" >\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f3915-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"3915\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/portfolio\/4228#wpcf7-f3915-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"3915\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f3915-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"wpcf7-turnstile cf-turnstile\" data-sitekey=\"0x4AAAAAACh-QbkZjMHysmlf\" data-response-field-name=\"_wpcf7_turnstile_response\"><\/div>\n\n<div class=\"nm_row\">\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_vorname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First name*\" value=\"\" type=\"text\" name=\"f_vorname\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last name*\" value=\"\" type=\"text\" name=\"f_name\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"nm_row\">\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_firma\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"f_firma\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"street\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Street &amp; house number*\" value=\"\" type=\"text\" name=\"street\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"nm_row\">\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ZIP\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Postcode*\" value=\"\" type=\"text\" name=\"ZIP\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"City\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City*\" value=\"\" type=\"text\" name=\"City\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"nm_row\">\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail*\" value=\"\" type=\"email\" name=\"f_email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"nm_one_half\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_telefon\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"f_telefon\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"nm_row\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"f_nachricht\"><textarea cols=\"40\" rows=\"4\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message to us*\" name=\"f_nachricht\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"newsletter\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"newsletter[]\" value=\"Subscribe to our newsletter.\" \/><span class=\"wpcf7-list-item-label\">Subscribe to our newsletter.<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-71\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-71\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the <a href=\"\/datenschutz\" target=\"blank\">privacy policy<\/a> and hereby accept it.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>* Mandatory fields\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Contact us now\" \/>\n<\/p><input type=\"text\" class=\"wpcf7_hp_field\" name=\"wpcf7_hp_field\" value=\"\" tabindex=\"-1\" autocomplete=\"off\" \/><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div><\/section><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='intro'  class='avia-section av-12d40x-77a56dabe8d1736d4a8e125eaefdd52e main_color avia-section-huge avia-no-border-styling  avia-builder-el-71  el_after_av_section  avia-builder-el-last  __section--container--full avia-bg-style-scroll container_wrap fullsize'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-4228'><div class='entry-content-wrapper clearfix'>\n<div  class='flex_column av-v4ad5-eceb4263cdc21c5dd5ccb366d5e26e6e av_one_half  avia-builder-el-72  el_before_av_one_half  avia-builder-el-first  first flex_column_div  '     ><\/div><div  class='flex_column av-lb6y1-faa4045b952dd97776401bf4eada45f6 av_one_half  avia-builder-el-74  el_after_av_one_half  avia-builder-el-last  flex_column_div  '     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-eo4gp-36a3291db5c234869116301c0efc81af\">\n#top .av-special-heading.av-eo4gp-36a3291db5c234869116301c0efc81af{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-eo4gp-36a3291db5c234869116301c0efc81af .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-eo4gp-36a3291db5c234869116301c0efc81af .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-eo4gp-36a3291db5c234869116301c0efc81af av-special-heading-h2  avia-builder-el-75  el_before_av_button  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Full-service provider for e-commerce management, fulfillment, warehousing and shipping services. <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n<div  class='avia-button-wrap av-aav75-02b97383b7fcd9bb19833d7f8e148447-wrap avia-button-left  avia-builder-el-76  el_after_av_heading  avia-builder-el-last '><a href='https:\/\/www.ideal-group.de\/en\/services\/'  class='avia-button av-aav75-02b97383b7fcd9bb19833d7f8e148447 av-link-btn avia-icon_select-no avia-size-small avia-position-left avia-color-theme-color-subtle'   aria-label=\"Overview of all services\"><span class='avia_iconbox_title' >Overview of all services<\/span><\/a><\/div><\/p><\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Whether first or second level support &#8211; we are the point of contact for your customers via telephone, email or chat. You can rely on the trained staff at the IDEAL Service Center for customer service. <\/p>\n","protected":false},"author":1,"featured_media":9373,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"portfolio_entries":[149],"class_list":["post-4228","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","portfolio_entries-e-commerce-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/portfolio\/4228","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/comments?post=4228"}],"version-history":[{"count":0,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/portfolio\/4228\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/media\/9373"}],"wp:attachment":[{"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/media?parent=4228"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/tags?post=4228"},{"taxonomy":"portfolio_entries","embeddable":true,"href":"https:\/\/www.ideal-group.de\/en\/wp-json\/wp\/v2\/portfolio_entries?post=4228"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}