IDEAL Customer Service Customer Service Call-Center

Whether first or second level support – we are the contact for your customers. Account balancing, reminders or general account clarification? – we clarify it with your customers. Leave the hassle to our professional staff. Telephone, e-mail, messanger or letter? We reach your customers via all common communication channels.

Fast and friendly processing is our standard.

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Customer Service Call Center Customer Service from Heilbronn

We are always nice and professional to your customers – even for orders, problems and complaints. By e-mail, on the phone.

Büro der IDEAL Fullservice, dem Spezialisten für Payment, Forderungs- und Risikomanagement

Projektdurchsprache bei der IDEAL Fullservice

Präsentation der IDEAL Fullservice, dem Spezialisten für Lösungen rund um Debitorenbuchhaltung, Forderungs- und Risikomanagement

Telephone customer servicenext level, for satisfied customers.

Here, communication experts work in your good name – we take care of every concern of your customers professionally, sympathetically, always and competently.

Conscientious database management is essential for optimizing your customer databases and for marketing campaigns. This is a good investment not only in the short term, but especially in the long term. Because only truly valid data forms the basis for a lasting and profitable customer relationship.

Telephone and written customer service
Hotline / Helpdesk
Back office services
Complaint Management
Professional ticket system
National and international processing
Online connection via VPN

First-Level Support
Second-Level Support
Ticket processing
Actively problem solve with your customers to ensure customer and account are balanced

Customer Service for Financial ServicesBilling, Reminders & Late Payments

Whether first or second level support – we are the contact for your customers. Account balancing, reminders or a general account clarification? – We clarify it with your customers. Do you leave the effort to our professional employees via telephone, e-mail, messenger as well as letter? Fast and friendly processing is our standard.