The IDEAL GROUP is more than just an e-commerce service provider – we are your strategic partner for a successful entry into European online retail.
As a 360° full-service provider, we support international companies along the entire digital value chain: from the first product import to successful delivery to customers in the EU. Our Merchant of Record model enables you to sell in Europe without your own branch, without legal hurdles and with full operational support.
Europe stands for economic diversity, high purchasing power and demanding markets. We know the requirements of international brands – and combine them with digital excellence, operational strength and local expertise.
We not only take over the technical operation of your online store for you, but also all operational processes in the background – efficiently, scalably and in line with your brand. Whether Fulfillment, payment processing, customer service or marketplace connection: With us, all services interlock seamlessly.
This allows you to concentrate on what really matters – your brand, your products and your customers.
For Europe. For your expansion. For your sustainable e-commerce success.
We keep a wide variety of individual warehouses for different stores and customers.
By using state-of-the-art systems, such as pick-by-voice, we ensure efficient goods handling and returns management.
Service revenue 2024
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The IDEAL GROUP delivers our products quickly and reliably to our customers. For us, this means less effort and more energy for what really matters.
Mario May – Head of Logistics, Planning & Purchasing
For us, a flexible and reliable fulfillment partner is crucial. In IDEAL GROUP, we have found a team that not only shares our standards of quality, speed, and service, but also truly lives them every day. The collaboration is straightforward, communication channels are short, and we know that our products are in good hands.
Jonathan Kaiser – Systems and Processes Manager
With IDEAL GROUP, our fulfillment runs smoothly—from warehousing and shipping to returns. This allows us to focus fully on new collections, content, and our community, while our customers receive their Gym Aesthetics orders quickly and reliably.
Ellen Dang – E-Commerce Manager
It is very important to us that our products reach the community quickly and reliably. In IDEAL GROUP, we have found a fulfillment partner that stores, packs, and ships our sportswear and accessories with great care and speed—freeing us up to focus on content, branding, and new ideas.
Daniel Henninger – Managing Director
With IDEAL GROUP, our fulfillment runs smoothly. They take care of everything—from shipping to our customers to returns processing. For us, that means less stress and more time for what we do best—offering great tea. The collaboration is straightforward and reliable—exactly what you want in a partner.
Antje Weinl – Global Senior Manager Digital Commerce
JAXX ROADHOUSE stands for uncompromising quality and appealing design—and in IDEAL GROUP, we have found an e-commerce partner that shares this commitment. As our merchant of record, IDEAL GROUP handles all aspects of e-commerce management for us—efficiently, reliably, and with a genuine understanding of our brand. This ensures that our products end up exactly where they belong: in the kitchens of passionate cooks.
Jöran F. Treppschuh – Managing Director
Our collaboration with IDEAL GROUP on the Rainbow Wool project has been a resounding success. Together with Hmmh and our team at Serviceplan, we have implemented an initiative that not only sends a strong social message, but also works perfectly in our day-to-day business.
The IDEAL GROUP has played an important role in this: from maintaining and optimizing the website to complete order processing, returns management, and customer service to warehousing, accounting, and shipping. This comprehensive support has allowed us to focus fully on the creative and communicative side of the project, knowing that all operational processes are in good hands.
Nadia Leytes – Client Strategy Director Serviceplan Group Germany
With the IDEAL GROUP, we have found a fulfillment partner that shares our high standards of quality and reliability. Our innovative irrigation systems—from Plug&Rain® to complex garden solutions—are in good hands with the IDEAL GROUP. Storage, shipping, and logistics run smoothly, quickly, and with a focus on the customer. For us, this is a real win.
Tobias Adam – CEO DVS Beregnung GmbH
Nils Wrede
Head of Marketing & Sales
Andre Wagemann
CEO IDEAL Alpha
