Benefit from our in-depth industry expertise
IDEAL solution: Our seamless integration into your company
30 years of experience in Fulfillment & Logistics - also in your industry
01. food & beverages
1. food handling is a matter of trust. We have been specialists in this field for over 20 years.
Best in class: all-in-one food handling
We assemble POS displays, store food and beverages and ship them for your online store based on orders. Thanks to our optional batch management, you are also ideally positioned for recalls.
Good reasons to work with us for your food handling:
- Our logistics warehouses are excellently insulated and designed for the storage of food and beverages. Our teams know the special features of handling packaged food and are aware of their particular responsibility.
- We have installed tried-and-tested processes for handling packaged food. Numerous well-known food manufacturers already rely on our expertise and flexibility.
- As an experienced food specialist we work closely with the requirements of the IFS standard and offer reliable BBD and batch traceability on request.
IDEAL solution: Your food / food products in proven hands – organic certificate included.
02. automotive
2. manual services for the supply industry – with maximum reliability and short transportation routes
Best in class: All-in-one automotive handling
Manual services are still superior to a fully automated solution, especially for small to medium batch sizes. Quick to set up or modify, flexible and quickly scalable. This is where our strength lies.
Good reasons for cooperation in automotive handling:
- In times of just-in-sequence or just-in-time orders, i.e. dynamic production orders, investments and the maintenance of professionally operated logistics facilities are often a risk. A flexible service provider such as the IDEAL GROUP offers alternative solutions at attractive costs.
- No compromises when it comes to quality: whether it’s purely visual inspections, weighing or functional tests – we take on simple manual tasks or more complex services according to your specifications, and our working methods are always careful and gentle.
- With our online store logistics, we not only ensure your spare parts logistics as required, but also support you in both setting up your platform and in the marketing. We can create your online store, store your goods and process orders through to returns handling. returns handling processing.
IDEAL solutions: Sophisticated automotive parts in experienced hands.
03. machinery & plant engineering
3. manual services for mechanical engineering and plant construction – maximum reliability with minimum lead times.
Best in class: all-in-one handling for mechanical and plant engineering
Manual services are still superior to a fully automated solution, especially for small to medium batch sizes. Quick to set up or modify, flexible and quickly scalable. This is where our strength lies.
Good reasons for cooperation in handling for mechanical and plant engineering:
- We store, relocate and count sensitive, small or packaged parts. Not every product can be handled by automated processes. As a service provider, we are happy to provide support. This is where our meticulous and experienced teams come into play.
- Quality without compromise: Whether purely visual inspections, weighing or functional tests – we take on simple manual tasks or more complex services according to your specifications, including product-friendly working methods.
- Demand-oriented spare parts supply: With our online store logistics we not only ensure your spare parts logistics, but also support you in setting up your online store and in marketing. We create your online store, store goods and process orders through to returns handling. returns handling.
IDEAL solved: The challenges of mechanical and plant engineering in proven hands.
04 E-Commerce
4. complete solutions for your e-commerce. Everything to do with online stores, marketplaces, logistics, payment and development
Best in class: all-in-one e-commerce handling
As a full-service provider for e-commerce, we support you with detailed solutions or as a whole. You just take care of your products. We take care of everything else.
Good reasons for cooperation in handling and Fulfillment for your e-commerce:
- With our online store logistics we store your goods and process orders with Pick&Pack up to the returns handling. We also provide support with the concept and development of your online store and with marketing.
- Is your business model based on different marketplaces in combination with your own online store? We support you in managing the accounts, the various advertising measures and in programming and maintaining your online store.
- More sales, fewer abandoned purchases due to missing payment methods (new German payment solutions). We offer every common payment method up to purchase on account and, if required, we can also take over accounts receivable accounting for you.
IDEAL solved: Experience and a systematic approach count in e-commerce – we have had both for almost 30 years.
05. financial institutions
5. your own “Buy Now Pay Later & Secured Direct Debit” solution. We guarantee you complete, professional processing
Best in class: all-in-one handling for your “purchase on account” and secure direct debit processing
We combine traditional banking business and modern e-commerce solutions. Our ultra-modern technical solutions guarantee you secure processing of thousands of small receivables with a prior purchase risk check, debit-side booking, dunning, debt collection* and, on request, the purchase of receivables.
Good reasons for cooperation in handling for the financial sector:
- Full service for financial institutions and marketplace operators. The complex processing of a customer-oriented “Buy Now Pay Later solution” is our daily business. We are happy to provide you with the necessary technology and our experienced team. You concentrate on your core banking business and have us at your side as an experienced outsourcing partner for both business-to-consumer and business-to-business.
- Your plugin for your customers, from the risk assessment to debt collection*: IDEAL360 – also as a white label solution. Accompany your customers into e-commerce and offer them the best possible service with IDEAL360 a central finance module with your look and feel at the highest level.
- B2C / B2B / D2C – the new buzzwords in digital business. Omnichannel sales is one of the future challenges for many companies and therefore for many of your customers. With us, you as a financial institution will remain a partner to your customers in the future. Thanks to our tried-and-tested solutions, you will remain an interesting, modern partner without the need for capital-intensive in-house developments.
IDEAL solutions: Leading, sophisticated financial institutions already rely on our services.
06. pharma & cosmetics
6 Pharmaceutical and cosmetic products are extremely demanding. Handling is a matter of trust. We have experience and references.
Best in class: all-in-one handling for the pharmaceutical and cosmetics industry
High-quality, possibly sensitive packaging, special handling of the products and demanding customers. In addition, precise documentation of a wide range of parameters and close support – all activities that are routine for us.
Good reasons for cooperation in the handling of pharmaceutical and cosmetic products:
- Sensitive products require high standards: our modern logistics halls are always well maintained and meet the standards required for high-quality products.
- Our employees are particularly experienced and receive regular training. Project-specific standards are taught separately. For example, white gloves can be worn at all times when handling sensitive packaging.
- Quality assurance? Of course you can. As an option, we can measure and document the binding temperatures and humidity to which your products are exposed in our warehouse.
IDEAL solved: We are a proven partner of pharmaceutical and cosmetics manufacturers.
07. retail & retail trade
7. logistics, Fulfillment E-Commerce, Omnichannel – your retail business on the next level with IDEAL.
Best in class: all-in-one retail handling
Retail today is much more than just selling in your own store. Digital, omnichannel, online stores, marketplaces, comparison portals, Marketing, social media, influencers, logistics and Payment are today’s challenges in addition to managing your own store(s). You will find a specialist for every area – we combine all services in the IDEAL GROUP. You too can benefit from almost 30 years of experience and take your business to the next digital level.
Good reasons for our cooperation in retail handling:
- We accompany you through the changing times and answer the following questions with you: Who are your current customers? Who should be added to your customer base in the future? Which markets would you like to expand into? Which are the right marketplaces and comparison portals? What can the associated marketing concept look like and what are the sales and profit opportunities? As a result, we develop a concept for your further business development and supervise its implementation.
- Sell your products via Amazon, Ebay, Otto, Zalando & Co. without becoming dependent. Through IDEAL360 you have access to all relevant marketplaces and comparison portals bundled in one interface. Flexible, simple and cost-effective. You can manage all channels in an integrated manner, see your orders in a summarized form and manage your business with the necessary overview. This means that replacing a marketplace or integrating a new one is neither a risk nor a technical challenge for you.
- IDEAL offers you a genuine 360-degree solution, specially tailored to your needs. You decide flexibly how you want to continue your core business and which services you want to hand over or outsource to us. We are happy to support you with individual services as well as complete outsourcing. We would be happy to discuss the options with you personally.
IDEAL solutions: Agile solutions and services for retail, both online and stationary.
08. electronics & technology
8. electronics & technology
Smart solutions for sophisticated products
The electronics industry places special demands on storage, packaging and shipping – from sensitive devices and accessories to complex technical components. The IDEAL GROUP offers tailor-made fulfillment and e-commerce services for manufacturers, retailers and brands in the electronics & technology sector.
Our services for your industry:
- Safe storage & handling: Temperature-controlled and antistatic storage areas for sensitive electronic products.
- Quality inspection & functional tests: Optional pre-shipment testing to ensure product quality.
- Individual packaging solutions: Protective packaging, branding and sustainable materials for a professional appearance.
- Returns management: efficient processing, checking and reprocessing of returns.
- Technical documentation & accessories management: Inclusion of operating instructions, warranty cards and accessories.
- E-commerce integration: interfaces to store systems, over 200 marketplaces and ERP systems for automated processes.
- International shipping: customs clearance, tracking and fast delivery throughout Europe.
Typical products:
- Consumer electronics (e.g. headphones, smartwatches, speakers)
- Computer accessories & peripherals
- Household appliances & smart home products
- Industrial technology & components
- Power tools & measurement technology
IDEAL solution: With our experience in technical Fulfillment and our high-performance infrastructure, we are the ideal partner for companies that want to bring their electronic products efficiently and securely to the European market – whether B2C or B2B.
09. toys & baby products
9. toys & baby products
Reliable Fulfillment solutions for sensitive products
Toys and baby products require special care in storage, packaging and shipping – both for safety reasons and with regard to the emotional significance for the end customer. The IDEAL GROUP offers customized logistics solutions for manufacturers, retailers and brands that want to operate successfully in this sensitive market segment.
Our services for your industry:
- Safe storage & handling: Protection against moisture, breakage and contamination – ideal for delicate baby products and toys.
- Quality control & batch management: Testing for completeness, function and safety.
- Individual packaging & gift service: High-quality packaging solutions, with gift wrapping or personalized inserts on request.
- Returns management: Gentle returns processes with reprocessing and quality inspection.
- Multichannel Fulfillment: Connection to online stores, marketplaces and stationary retailers.
- Seasonal scalability: Flexible capacities for peaks at Christmas, Easter or the start of school.
- International shipping logistics: Fast and secure delivery throughout Europe – including customs clearance.
Typical products:
- Baby toys & care products
- Educational toys & creative sets
- Outdoor play equipment & accessories
- Soft toys & collectibles
- Children’s clothing & accessories
IDEAL solution: With our experience in handling sensitive products and our ability to convey emotional brand messages in the shipping process, we are the ideal partner for companies in the toy and baby products sector – for a safe, caring and professional customer experience.
10. sports & leisure articles
10. sports & leisure articles
Dynamic Fulfillment Solutions for Active Brands
Whether fitness equipment, outdoor equipment or lifestyle products – the sports and leisure goods industry is characterized by seasonal peaks, diverse product sizes and high expectations in terms of delivery speed and brand presentation. The IDEAL GROUP offers scalable logistics and e-commerce services that are precisely tailored to these requirements.
Our services for your industry:
- Flexible warehouse logistics: storage of bulky, lightweight or sensitive products – from yoga mat sets to camping stoves.
- Seasonal scalability: Quick adjustment of capacities for seasonal sales campaigns or product launches.
- Customized packaging & branding: High-quality packaging solutions with branding options for a strong customer experience.
- Returns management: efficient return, inspection and reconditioning of sporting goods.
- Multichannel Fulfillment: connection to online stores, over 200 marketplaces and stationary retailers.
- Shipping throughout Europe: Fast and reliable delivery – even with high volumes.
- POS and promotional logistics: Dispatch of displays, promotional goods and advertising materials to retailers and events.
Typical products:
- Fitness equipment & accessories
- Outdoor & camping equipment
- Sportswear & shoes
- Bicycle accessories & e-mobility
- Leisure & wellness products
IDEAL solution: With our experience in fulfillment for lifestyle and sports brands and our flexible infrastructure, we are the ideal partner for companies that want to get their products to their customers quickly, securely and in line with their brand – whether through online retail or stationary distribution.
11. art & design products
11. art & design products
Individual Fulfillment solutions for creative brands
Art and design products are more than just goods – they convey emotions, values and stories. Whether limited editions, handmade objects or high-quality design items: The IDEAL GROUP offers customized logistics solutions that meet the special requirements of creative brands and preserve the uniqueness of each product.
Our services for your industry:
- Safe & gentle storage: protection from light, moisture and mechanical stress – ideal for sensitive materials and individual items.
- Individual packaging solutions: High-quality, brand-appropriate packaging with a focus on aesthetics and sustainability.
- Personalized inserts & storytelling: Inclusion of artist information, certificates, greeting cards or brochures for brand staging.
- Returns management with care: inspection and reconditioning, taking into account product value and customer loyalty.
- Multichannel Fulfillment: connection to online stores, galleries, marketplaces and pop-up stores.
- Branded shipping: High-quality shipping service including tracking, insurance and international delivery.
- Event & exhibition logistics: Shipping of exhibits, displays and advertising materials for trade fairs, exhibitions and launch events.
Typical products:
- Art objects & limited editions
- Designer furniture & home accessories
- Stationery & Printing
- Jewelry & fashion accessories
- Art supplies & DIY kits
IDEAL solution: With our attention to detail, our flexible infrastructure and our understanding of creative brands, we are the ideal partner for artists, designers and manufacturers who want to bring their products into the world safely, stylishly and in line with their brand.
12. other sectors
12. we are always open to new ideas – we are also happy to support industries that are not explicitly mentioned.
Best in class: We meet every challenge in terms of handling and Fulfillment!
Whether the tasks are in tourism, telecommunications, print and media or in completely different areas: Our practical experience is very broad and we are open to practically all sectors that we can support.
Good reasons for our cooperation in Fulfillment and Goods Handling:
- We store sales documents, brochures and forms and send them out as ordered. On request, we can also take care of version control and maintenance.
- Insertinginserts for magazines, wrapping and mailing – the activities in print finishing print finishing are diverse. We have the right machines and decades of experience.
- We take on classic assembly or testing work as a contract for work and services, on a permanent basis or with contingents on call. We also monitor stocks as an option and take action on our own responsibility as required.
IDEAL solved: We take care of Fulfillment and goods handling, not only for the tourism, telecommunications or printing industry, but also for you!
Supported industries
Comprehensive service portfolio
We see ourselves as a universal solution provider. To this end, we also offer a wide range of services related to logistics. Today we store pallets for you, tomorrow you need POS displays – and soon perhaps an online store. Welcome to our comprehensive world of services…
360° partnership
Our logistics is just one process in a long value chain. We enrich it with crucial components: We not only provide support with marketing consulting, store programming and marketplace management. With payment systems and returns handling, this becomes a 360° approach…
Flexible as an owner-managed medium-sized company
We were founded 30 years ago as a dynamic start-up. We have retained this spirit to this day. Operationally managed by our founders, we still live the proverbial “short paths” paired with quick decisions. A reliable recipe for successful cooperation…
Relevant key figures for the IDEAL GROUP
EUR 22.5 million
Service revenue 2024
over 600
Employees
53000 sqm
Hall area
9 Halls
at the location
27500
Pallet spaces
1995
Founding year
IDEAL GROUP
Pfaffenstrasse 47-49
74078 Heilbronn, Germany
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