What is a merchant of record?
As a Merchant of Record (MoR), we assume complete legal and commercial responsibility for your online sales. You concentrate on your core business – we take care of the entire process, invoicing, tax obligations, payment processing, logistics, customer service, online shop creation and support, marketplace listing, marketing, and returns processing.
We are your outsourced e-commerce department. Success in e-commerce has never been easier.
Would you like relief from taxes, compliance, and payment processing?
We act as the official seller to your end customers. This means that we take care of sales tax obligations in every country, ensure compliance with local regulations, and issue legally compliant invoices. Refunds, chargebacks, and currency conversions are also in safe hands with us.
Sell your products worldwide – without limits!
With our MoR solution, you can offer your products on international marketplaces, platforms, and in your own shop—without having to worry about tax registration or legal pitfalls. We give you access to new markets without you having to set up your own legal structures.
Why Merchant of Record by IDEAL GROUP?
IDEAL GROUP is the only provider in Europe offering a truly end-to-end e-commerce solution — all from a single source. From shop creation and maintenance, payment processing, accounting, and marketing to logistics, warehousing (with over 54,000 m² of storage space), and returns management, we cover every aspect of the e-commerce value chain. As a Merchant of Record, we don’t just handle transactions — we take full operational responsibility, making us the perfect partner for brands selling physical products across Europe and beyond.
You are selling physical products and looking for a Merchant of Record? IDEAL GROUP is the perfect partner for your needs!
We are your partner for scalable e-commerce
Whether digital products, physical goods, or subscription-based models—we offer you a scalable infrastructure that keeps pace with your growth. Our systems are fully integrated with leading shop systems such as Shopify, WooCommerce, Shopware, Oxid or Magento.
On request, we can also take care of maintaining your product data, connecting to over 200 marketplaces as well as the ongoing optimization of your listings.