home24 Fulfillment

Logistics for the furniture marketplace

Quality at the highest level.

With our home24 interface, your sales on the home24 marketplace are seamlessly integrated into our logistics processes. Orders are automatically transferred, stocks are synchronized cleanly and shipments are sent reliably – including tracking and a structured returns process. This makes home24 Fulfillment a stable anchor for your Home & Living strategy.

What makes good home24 Fulfillment

home24 is one of the largest platforms for furniture and home & living in Europe – with a wide range, long supply chains and often bulky products. This places special demands on storage, handling and shipping. A properly set up home24 Fulfillment ensures that delivery times are met, service promises are fulfilled and ratings remain stable.
We take care of incoming goods, storage, picking, packing and shipping of your home24 orders – including returns and reconditioning. This allows you to concentrate on product range development, purchasing and marketing, while we reliably handle the logistics in the background.

Automatic import of home24 orders into our Fulfillment system
Feedback of shipping status, tracking links and stock changes to your system and home24
Support for bulky items, multi-part shipments and longer delivery windows
Integration of ERP or marketplace tools (e.g. Xentral, ChannelEngine) into a central setup

Ideal for brands in the home & living segment

home24 Fulfillment with IDEAL GROUP is ideal for brands and retailers who sell furniture, home accessories or home textiles via the home24 marketplace and want to set up their logistics professionally. Whether you are just starting out on home24 or are already moving larger quantities: We will set up a setup that suits your products, delivery times and service requirements – including scalable capacities for peaks such as seasonal business or promotions.
An experienced fulfillment partner pays off, especially for bulky items, high consultation requirements and international shipping: Less operational complexity, clearly defined processes and one point of contact for all home24 logistics.

Incoming goods, quality inspection and professional storage of furniture and home & living products
Order picking and transport-safe packaging – even for bulky and sensitive items
Shipping with suitable carriers and forwarding agents, including scheduled deliveries and tracking
Returns processing incl. inspection, preparation and reconditioning of saleable goods
Multichannel Fulfillment: home24 plus other marketplaces and stores from a central inventory

We keep a wide variety of individual warehouses for different stores and customers.

By using state-of-the-art systems, such as pick-by-voice, we ensure efficient goods handling and returns management.

Relevant key figures for the IDEAL GROUP

EUR 22.5 million

Service revenue 2024

over 600

Employees

53000 sqm

Hall area

9 Halls

at the location

27500

Pallet spaces

1995

Founding year

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Real Results. Real People.

Dextro Energy

The IDEAL GROUP delivers our products quickly and reliably to our customers. For us, this means less effort and more energy for what really matters.

Mario May – Head of Logistics, Planning & Purchasing

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Value Food

For us, a flexible and reliable fulfillment partner is crucial. In IDEAL GROUP, we have found a team that not only shares our standards of quality, speed, and service, but also truly lives them every day. The collaboration is straightforward, communication channels are short, and we know that our products are in good hands.

Jonathan Kaiser – Systems and Processes Manager

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For us, IDEAL GROUP is a reliable partner when it comes to storing and shipping our POS materials. Their professional service ensures that our brand presence at the point of sale is always perfectly supported.

Nadja Zaiser – Team Lead, Order Processing

home24 Fulfillment With our home24 interface, your sales on the home24 marketplace are seamlessly integrated into our logistics processes. Orders are automatically transferred, stocks are synchronized cleanly and shipments are sent reliably - including tracking and a structured returns process. This makes home24 Fulfillment a stable anchor for your Home & Living strategy.

Real Results. Real People.

GYM AESTHETICS

With IDEAL GROUP, our fulfillment runs smoothly—from warehousing and shipping to returns. This allows us to focus fully on new collections, content, and our community, while our customers receive their Gym Aesthetics orders quickly and reliably.

Ellen Dang – E-Commerce Manager

Real Results. Real People.

Bodykiss

It is very important to us that our products reach the community quickly and reliably. In IDEAL GROUP, we have found a fulfillment partner that stores, packs, and ships our sportswear and accessories with great care and speed—freeing us up to focus on content, branding, and new ideas.

Daniel Henninger – Managing Director

Real Results. Real People.

YOGI TEA

With IDEAL GROUP, our fulfillment runs smoothly. They take care of everything—from shipping to our customers to returns processing. For us, that means less stress and more time for what we do best—offering great tea. The collaboration is straightforward and reliable—exactly what you want in a partner.

Antje Weinl – Global Senior Manager Digital Commerce

Real Results. Real People.

JAXX ROADHOUSE

JAXX ROADHOUSE stands for uncompromising quality and appealing design—and in IDEAL GROUP, we have found an e-commerce partner that shares this commitment. As our merchant of record, IDEAL GROUP handles all aspects of e-commerce management for us—efficiently, reliably, and with a genuine understanding of our brand. This ensures that our products end up exactly where they belong: in the kitchens of passionate cooks.

Jöran F. Treppschuh – Managing Director

Real Results. Real People.

Rainbow Wool

Our collaboration with IDEAL GROUP on the Rainbow Wool project has been a resounding success. Together with Hmmh and our team at Serviceplan, we have implemented an initiative that not only sends a strong social message, but also works perfectly in our day-to-day business.

The IDEAL GROUP has played an important role in this: from maintaining and optimizing the website to complete order processing, returns management, and customer service to warehousing, accounting, and shipping. This comprehensive support has allowed us to focus fully on the creative and communicative side of the project, knowing that all operational processes are in good hands.

Nadia Leytes – Client Strategy Director Serviceplan Group Germany

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With the IDEAL GROUP, we have found a fulfillment partner that shares our high standards of quality and reliability. Our innovative irrigation systems—from Plug&Rain® to complex garden solutions—are in good hands with the IDEAL GROUP. Storage, shipping, and logistics run smoothly, quickly, and with a focus on the customer. For us, this is a real win.

Tobias Adam – CEO DVS Beregnung GmbH