Microsoft Dynamics 365 Fulfillment

Microsoft Dynamics 365 ERP & logistics perfectly networked

IDEAL GROUP & MS Dynamics 365 - for automated order processes, reliable inventories and full transparency in real time.

With our Dynamics 365 interface, your ERP becomes the central control center, while we take care of the entire Fulfillment. Online orders, B2B orders and marketplace sales automatically land in Dynamics 365 and are transferred from there to our warehouse – including feedback on stock levels, shipping status and tracking. This makes Microsoft Dynamics 365 Fulfillment the stable backbone of your supply chain.

Connection to Microsoft Dynamics 365 for reliable Fulfillment

Dynamics 365 bundles Finance, Supply Chain, Commerce and Business Central into a flexible platform for medium-sized and large companies. The system becomes really efficient when Fulfillment processes are seamlessly integrated with us as a Fulfillment Partner and orders, inventories and movements run without media disruptions.
This is exactly where we come in: We take care of goods receipt, storage, picking, packing, shipping and returns – tailored to your Dynamics 365 processes and document logic. Dynamics 365 remains your “single point of truth”, we provide logistics that grow with your business.

Automatic exchange of orders between Dynamics 365 and Fulfillment (e.g. sales orders, transfer orders)
Feedback of shipping status, tracking data and goods receipts to Dynamics 365
Ongoing stock reconciliation for multiple warehouses and channels - in real time or at defined intervals
Mapping of individual business rules per customer, channel or region (e.g. priorities, service level, cut-off times)

Laptop Mockup MS Dynamics 365 IDEAL GROUP

Ideal for growing SMEs and enterprise setups

already use Dynamics 365 as a central ERP and want to set up their logistics in a scalable way – without having to expand their own warehouse capacities. Whether you are a D2C brand with international business, a manufacturer with a B2B focus or an omnichannel retailer: we set up a Fulfillment setup that maps your processes while leaving room for growth.

Particularly with multiple locations, complex supply chains or high compliance requirements, close integration between Dynamics 365 and 3PL Fulfillment pays off: less manual work, fewer errors, more transparency – from order to delivery.

Incoming goods, quality inspection and structured storage according to your specifications
Picking and packing – from standard orders to sets, bundles, promotions and B2B shipments
Shipping with suitable carriers and forwarders per country and service level, including shipment tracking
Returns management incl. checking, posting and returning data to Dynamics 365
Multichannel setup: Dynamics 365 as the central hub for stores, marketplaces, POS and B2B – we deliver from one or more 3PL warehouses

We keep a wide variety of individual warehouses for different stores and customers.

By using state-of-the-art systems, such as pick-by-voice, we ensure efficient goods handling and returns management.

Relevant key figures for the IDEAL GROUP

EUR 22.5 million

Service revenue 2024

over 600

Employees

53000 sqm

Hall area

9 Halls

at the location

27500

Pallet spaces

1995

Founding year

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Real Results. Real People.

Dextro Energy

The IDEAL GROUP delivers our products quickly and reliably to our customers. For us, this means less effort and more energy for what really matters.

Mario May – Head of Logistics, Planning & Purchasing

3287_0-dextro-energy-triathlon-package-half

Real Results. Real People.

Value Food

For us, a flexible and reliable fulfillment partner is crucial. In IDEAL GROUP, we have found a team that not only shares our standards of quality, speed, and service, but also truly lives them every day. The collaboration is straightforward, communication channels are short, and we know that our products are in good hands.

Jonathan Kaiser – Systems and Processes Manager

Real Results. Real People.

Brauerei Dinkelacker-Schwaben Bräu

For us, IDEAL GROUP is a reliable partner when it comes to storing and shipping our POS materials. Their professional service ensures that our brand presence at the point of sale is always perfectly supported.

Nadja Zaiser – Team Lead, Order Processing

Real Results. Real People.

I.C.O.N

For us, IDEAL GROUP combines professional logistics with an understanding of brands in the beauty industry.
Thanks to their transparent and fast processing in the background, we can focus more on our growth (B2B and B2C), new products, and the expansion of our brands.

Volker Stritz – Managing Director, I.C.O.N. Germany Distributor

Real Results. Real People.

HAIDLMAIR GmbH

Working with IDEAL GROUP has been a real win for us. With their e-commerce expertise and holistic merchant of record approach, IDEAL has perfectly showcased our Knitterbox online. We appreciate the collaborative partnership, strong commitment, and passion with which our product can now also be experienced digitally. Together, we are able to reach our customers in new ways.

Rene Haidlmair – CHRO

Real Results. Real People.

GYM AESTHETICS

With IDEAL GROUP, our fulfillment runs smoothly—from warehousing and shipping to returns. This allows us to focus fully on new collections, content, and our community, while our customers receive their Gym Aesthetics orders quickly and reliably.

Ellen Dang – E-Commerce Manager

Real Results. Real People.

Bodykiss

It is very important to us that our products reach the community quickly and reliably. In IDEAL GROUP, we have found a fulfillment partner that stores, packs, and ships our sportswear and accessories with great care and speed—freeing us up to focus on content, branding, and new ideas.

Daniel Henninger – Managing Director

Real Results. Real People.

YOGI TEA

With IDEAL GROUP, our fulfillment runs smoothly. They take care of everything—from shipping to our customers to returns processing. For us, that means less stress and more time for what we do best—offering great tea. The collaboration is straightforward and reliable—exactly what you want in a partner.

Antje Weinl – Global Senior Manager Digital Commerce

Real Results. Real People.

JAXX ROADHOUSE

JAXX ROADHOUSE stands for uncompromising quality and appealing design—and in IDEAL GROUP, we have found an e-commerce partner that shares this commitment. As our merchant of record, IDEAL GROUP handles all aspects of e-commerce management for us—efficiently, reliably, and with a genuine understanding of our brand. This ensures that our products end up exactly where they belong: in the kitchens of passionate cooks.

Jöran F. Treppschuh – Managing Director

Real Results. Real People.

Rainbow Wool

Our collaboration with IDEAL GROUP on the Rainbow Wool project has been a resounding success. Together with Hmmh and our team at Serviceplan, we have implemented an initiative that not only sends a strong social message, but also works perfectly in our day-to-day business.

The IDEAL GROUP has played an important role in this: from maintaining and optimizing the website to complete order processing, returns management, and customer service to warehousing, accounting, and shipping. This comprehensive support has allowed us to focus fully on the creative and communicative side of the project, knowing that all operational processes are in good hands.

Nadia Leytes – Client Strategy Director Serviceplan Group Germany

Real Results. Real People.

DVS Beregnung GmbH

With the IDEAL GROUP, we have found a fulfillment partner that shares our high standards of quality and reliability. Our innovative irrigation systems—from Plug&Rain® to complex garden solutions—are in good hands with the IDEAL GROUP. Storage, shipping, and logistics run smoothly, quickly, and with a focus on the customer. For us, this is a real win.

Tobias Adam – CEO DVS Beregnung GmbH