The international expansion of a company offers enormous opportunities, but also brings with it a multitude of challenges. A Merchant of Record (MoR) can play a crucial role here by taking on many of these challenges and thus paving the way for successful expansion.
Legal and tax compliance
One of the biggest stumbling blocks to international expansion is complying with the different legal and tax regulations in different countries. An MoR takes responsibility for compliance with these regulations, including the calculation, collection and payment of taxes such as value added tax (VAT) and customs compliance. This means you don’t have to worry about setting up separate legal entities in each country, which simplifies the process considerably.
risk management
An MoR bears the financial risk for transactions, including chargebacks, fraud and other payment-related problems. This takes the burden off your company and allows you to focus on your core business. The IDEAL GROUP offers comprehensive risk management services to ensure that your international transactions are processed securely and efficiently.
Local payment methods and currencies
Another important aspect of international expansion is the support of local payment methods and currencies. A MoR can integrate local payment methods and process transactions in different currencies. This improves the customer experience and increases the likelihood that international customers will buy from you, as 70% of all customers consider the payment method to be a very important purchase criterion when choosing an online store. IDEAL GROUP offers a wide range of over 250 payment options and supports multi-currency transactions to maximize your global reach. In addition, we take care of all accounts receivable accounting for your e-commerce.
Customer support and service
An MoR also provides customer support and service for international customers. This includes the processing of refunds, cancellations and customer inquiries. The IDEAL GROUP offers comprehensive call center services to ensure that your customers receive the best possible service.
Technological integration
Integrating the necessary technologies for international trade can be complex and costly. A MoR provides the technological infrastructure required to process international transactions. The IDEAL GROUP uses the 360° headless commerce solution developed in-house and funded as a research project by the German Federal Ministry of Education and Research IDEAL 360to optimize and automate your e-commerce processes, which increases efficiency and reduces costs.
Why the IDEAL GROUP as your Merchant of Record?
As a 360° e-commerce provider, the IDEAL GROUP offers a comprehensive MoR service that covers all aspects of international expansion. Here are some reasons why the IDEAL GROUP is the perfect partner for your business:
- Experience and expertise: With 30 years of market experience in the areas of Marketing, Payment and Logistics, we know the requirements and challenges of the e-commerce business.
- 360° FullService The IDEAL GROUP offers strategic consulting, technical and operational implementation as well as daily logistical support. We act as an outsourced e-commerce department and take care of all aspects of your online business. We take care of the entire value chain: from online shop creation, marketing, payment processing, storage, shipping, customer support to accounting and returns processing. You provide us with the goods, we take care of the rest.
- Centralized billing and payment: With the IDEAL360 platform, you can sell on over 200 marketplaces and sales channels across Europe and receive a platform for the complete monitoring of your business. This simplifies the entire payment process and ensures full cost transparency.
- Scalability and flexibility: The IDEAL GROUP offers flexible and scalable solutions that adapt to the needs of your company. Whether you are just starting out or are already an established company, we will support you in your growth.
Conclusion
A Merchant of Record (MoR) can make a company’s international expansion much easier by taking on the legal, tax and financial challenges. As a 360° e-commerce provider, IDEAL GROUP offers a comprehensive MoR service that covers all aspects of international expansion and ensures that your business remains compliant at all times. With the IDEAL GROUP by your side, you can focus on your core business while we take care of the complex requirements of international trade.
You put the goods in our yard and we take care of the rest.
